Warranty Service
NOTICE: These documents may reference either Gateway or MPC; MPC, not Gateway, will be providing all customer service and support, including technical and warranty support ("Customer Support").
Systems purchased for home use will not be eligible for extended warranties or service programs.
Our limited warranties and service plans are among the best in the business.
For an overview of our plans, visit
business systems. A complete list of limited warranty terms and conditions are below.
To order a copy of any warranty document listed on this page, please call 800-846-2030.
Terms and Conditions of Sale for All Products Purchased Directly from MPC (formerly Gateway Pro), rev. October 16, 2007
MPC Limited Parts Warranty and Technical Support Policy for MPC and MPC systems (formerly Gateway Pro), rev. October 31, 2007
Terms of Sale for All Products Purchased Directly from Gateway Prior to October 16, 2007
Services & Programs Prior to October 1, 2007
Terms and Conditions for Products Purchased Directly from Gateway
Terms and Conditions for Custom Integrated Solutions
Terms and Conditions for Gateway Professional Services
Terms and Conditions of Sale for Peripheral Product Placement Plans
Terms and Conditions of Sale for Store Display Products Only