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Introduction
Metrics That Matter
The Cost of Poor Service and Support
How Better Service and Support Can Lower Your Costs
Measuring the Unmeasureable
Service and Support Metrics
Speed of answering your call
Speed of shipping replacement parts or products (where required)
On-time performance of our field service technicians
Overall return rates
Results of our ongoing customer satisfaction surveys
Unique Service Program: Advanced Exchange (AE)
Unique Service Program: Self-Maintainer
Conclusion
Downloads
Services and Support Summary
Discover MPC
Visit the MPC Website
Contact a Sales Representative
Services Offerings
Desktops
Notebooks
Servers
Storage
Parts
Displays
Stock Information
Awards & Press
August 18, 2008
MPC Introduces Ultra Low-Cost Mobile Notebook for Education Market
[more]
August 14, 2008
MPC Corporation Reports Unaudited Second Quarter 2008 Financial Results
[more]
July 3, 2008
MPC Corporation Receives AMEX Notice Letter Accepting Its Plan of Compliance
[more]
Visit Our Press Room
[more]
MPC and the Healthcare Industry
See how the MPC spectrum of products easily deploy together to provide your healthcare organization with a reliable, scalable, and affordable IT solution.
Monthly Specials
Great deals on select systems.
Factory Outlet
Buy a reconditioned or cancelled system.
Advanced Exchange
MPC's exclusive Advanced Exchange service provides you with a replacement system the next business day.
DataFRAME Deployment Services
Learn how MPC can help you get a powerful and affordable DataFRAME storage solution up and running quickly and efficently.
Service and Support Brochure
More Services
