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Introduction
Metrics That Matter
The Cost of Poor Service and Support
How Better Service and Support Can Lower Your Costs
Measuring the Unmeasureable
Service and Support Metrics
Speed of answering your call
Speed of shipping replacement parts or products (where required)
On-time performance of our field service technicians
Overall return rates
Results of our ongoing customer satisfaction surveys
Unique Service Program: Advanced Exchange (AE)
Unique Service Program: Self-Maintainer
Conclusion
Downloads
Services and Support Summary
Discover MPC
Visit the MPC Website
Contact a Sales Representative
Services Offerings
Desktops
Notebooks
Servers
Storage
Parts
Displays
Awards & Press
November 7, 2008
MPC Corporation Announces Chapter 11 Filling
[more]
October 27, 2008
MPC Corporation Receives Notice of Delisting
[more]
October 9, 2008
MPC Scores New Wins in the Federal Sector
[more]
Visit Our Press Room
[more]
New! MPC Notebook Buyback Program
Learn more about our new bulk notebook buyback program.
MPC and the Healthcare Industry
See how the MPC spectrum of products easily deploy together to provide your healthcare organization with a reliable, scalable, and affordable IT solution.
Monthly Specials
Great deals on select systems.
Factory Outlet
Buy a reconditioned or cancelled system.
Advanced Exchange
MPC's exclusive Advanced Exchange service provides you with a replacement system the next business day.
DataFRAME Deployment Services
Learn how MPC can help you get a powerful and affordable DataFRAME storage solution up and running quickly and efficently.
Service and Support Brochure
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