It's clear which characteristic differentiates MPC from other PC companies: we put service and support first. Rather than focusing on hardware features and price, which are virtually identical for all PC vendors, we emphasize service and support as the key reason to do business with us. We believe that a superior service experience has a real hard-dollar benefit for our customer's PC total cost of ownership.

MPC defies conventional wisdom that says service and support are "soft" attributes that cannot be measured. From minimizing hold times to speeding the delivery of replacement parts or products, we're constantly benchmarking our progress in order to improve our delivery of service to you. We encourage you to benchmark your PC vendor against these measurements as well. If you're not satisfied with their scores, give us a call. We'd welcome the opportunity to earn your business with a winning service and support model.