MPC Pro Technology Lifecycle Services
Support & Maintenance
From standard services offerings to customized support, MPC Pro can help you maximize your investment and lower your total cost of ownership.
Standard Limited Warranties and Packaged Service Plans
MPC Pro offers a variety of industry-leading limited warranties and service plans to ensure maximum performance from your products and return on your investment.1
Desktops
The standard limited warranty that MPC Pro delivers on its desktop products offers outstanding support and protection and gives you the flexibility to add such upgrades as extended duration, help-desk services, installation services2, and tutorial software support to your agreement. These services can be ordered in conjunction with any desktop PC on www.mpccorp.com.
Standard limited warranty1
- 3-year parts and labor (duration may vary on some models)
- 7/24/365 technical support2
- Electronic support, including My Alerts, a service that informs you whenever updates are available for your computers
- Next-business-day on-site parts-replacement service1
Common Upgrades
- Extending limited warranty duration to four or five years1
- Installation services2
- MPC Pro Priority Access™ for priority technical support and rapid-response repair services
1 Limited warranties and service agreements apply;
www.mpccorp.com, or call 1-800-846-2030 for a free copy. Service agreements are issued and performed by third parties. May not be available in all locations. Accidental Damage Protection not available in all states. If purchased, on-site service technician will be sent if necessary, following phone-based troubleshooting. Availability varies. Other conditions apply.
2 Installation provided by third parties. Not available in remote locations. Call for details.
3 Service methods subject to change without notice or obligation. For phone support, toll charges may apply.
Sale subject to Limited Warranty and Terms & Conditions agreement. Prices, promotions, specifications, availability and terms of offers are for U.S. end users only, not resellers, distributors or non-U.S. purchasers, and may change without notice or obligation. Prices exclude shipping, handling and taxes. Prices reflect all discounts, coupons and other promotions set forth above. MPC Pro cannot be held responsible for pricing or other typographical errors and reserves the right to cancel orders that result from these errors.
